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MadDogs (San Antonio, TX)

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Owner:
Terry Corless
Location:
San Antonio, TX
Year Established:
1996
Bar Type:
Authentic British Pub
Clientele:
Young/Casual/Tourist
Bevinco Customer Since:
2002
Fact:
Live entertainment seven nights a week

"BEVINCO has been invaluable to our operation’s success– so much so that it’s hard to imagine doing business without them!"
~Terry Corless, CEO of MadDogs

Located on the San Antonio Riverwalk, MadDogs British Pub has experienced steady year-round business since opening in 1996. With that high level of business in Texas’s top entertainment destination, however, comes a heightened likelihood of inventory losses and discrepancies. Thankfully, CEO Terry Corless knew just where to turn to keep his bottom line healthy and his business booming.

“We had six very successful MadDogs locations in Hong Kong since the early 1980s but we never encountered the ‘hook me up’ mentality until we came to the U.S. Free pouring is the norm since there is no government-regulated serving measure and bartenders here regularly dispense complimentary drinks in hopes of larger tips; unfortunately, these free drinks add up and can have a huge negative effect on the business,” said Corless. “Though we had an inhouse system to manage our inventory, we realized a professional, unbiased party was needed to get us where we wanted to be. My management team initially thought the idea of a third-party auditor was alien but as soon as they saw what Roger Hopkins and BEVINCO could do, they changed their tune.”

Hopkins began auditing MadDogs on a weekly basis in 2002 and to this day provides Corless and his team with accurate inventory reports, ordering assistance and advice on how to keep improving their operation. Corless knows that many factors can affect the inventory – whether it’s spillage, overpouring, inaccurate recipes or non-delivery of products – but is impressed that Hopkins always reveals not only what the issue is but when it occurred and how to remedy it.

“BEVINCO has been invaluable to our operation’s success – so much so that it’s hard to imagine doing business without them!” said Corless.”